Last updated: July 29, 2026
By accessing and using this website and enrolling in our language programs, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site and our services.
We provide online language instruction services connecting students with qualified language instructors. Our services are designed to support language acquisition through personalized instruction and educational materials.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We do not guarantee that our services will be uninterrupted or error-free.
Enrollment in our programs requires submission of accurate and complete information through our enrollment forms. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
Pricing for our courses is stated in Australian Dollars and is subject to change. Payment terms and refund policies will be communicated during the enrollment process and in your enrollment agreement.
As a user of our services, you agree to:
All content on this website, including text, graphics, logos, images, and educational materials, is the property of orchard-flow or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, transmit, or use any content from this website for commercial purposes without our express written consent. Educational materials provided during your course are licensed for your personal learning use only.
Instructors on our platform are independent contractors, not employees of orchard-flow. While we carefully screen and select instructors, we do not control their teaching methods or guarantee specific outcomes from instruction.
Direct financial arrangements between students and instructors outside our platform are prohibited and may result in termination of services.
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that:
Language learning outcomes depend on numerous factors including individual effort, practice frequency, prior experience, and natural aptitude. We make no guarantees regarding the results you may achieve through our programs.
To the maximum extent permitted by applicable law, orchard-flow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, or other intangible losses resulting from:
You agree to indemnify, defend, and hold harmless orchard-flow, its officers, directors, employees, and instructors from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your violation of any rights of another person or entity.
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
We reserve the right to modify these Terms of Use at any time. We will notify users of material changes by posting the updated terms on this page with a revised date. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.
We reserve the right to terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use our services will immediately cease.
These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Melbourne, Victoria, Australia.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely approximates the intent of the original provision.
These Terms of Use, together with our Privacy Policy and any enrollment agreements, constitute the entire agreement between you and orchard-flow regarding your use of our services and supersede all prior agreements and understandings, whether written or oral.
If you have questions about these Terms of Use:
orchard-flow
Level 8, 140 William Street
Melbourne VIC 3000
Australia
Email: [email protected]